crash au demarrage — Forums Guild Wars 2

crash au demarrage

Bonjour

Je viens de faire l'experience d'un crash avant d'arriver a l'écran de sélection des personnages. L'écran devient blanc et c'est suivi d'un message demandant l'envoi d'un rapport d'erreur (ce que j'ai fait).
Voici ce que le journal d'erreur montre :
--> Crash <--
Exception: c000001d
App: Gw2-64.exe
Pid: 13772
Cmdline:
BaseAddr: 00007FF787640000
ProgramId: 101
Build: 84172
When: 2017-11-28T16:53:52Z 2017-11-28T17:53:52+01:00
Uptime: 0 days 0:00:44
Flags: 0

--> System <--
Name: BENJAMIN-PC
IpAddr: 192.168.1.11
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 10.0 (64 bit)

--> System Memory <--
Physical: 11186MB/16366MB 68%
Paged: 26696MB/32750MB 81%
Virtual: 134215496MB/134217727MB 3%
Load: 31%
CommitTotal: 6053MB
CommitLimit: 32750MB
CommitPeak: 12864MB
SystemCache: 11435MB
HandleCount: 64421
ProcessCount: 147
ThreadCount: 1748

--> Process Memory <--
Private: 1796MB
WorkingSet: 1598MB
PeakWorkingSet: 1603MB
PageFaults: 2203046

--> Memory Category Usage (Inclusive) <--
[Category] [Size(MB)] [Count]
Root 387.99 268252
Programmer Data 317.81 143968
Game 194.23 103951
Content 177.76 24507
VRAM 176.16 36438
VRAM - Gr Postproc 102.99 18
Collections 80.27 710
Dictionary 80.03 85
VRAM - DDI Shader 65.47 36407
Uncategorized 62.46 123420
I/O 23.95 403
Archive 22.66 39
Engine 18.51 38402
Gr 10.32 36684
Audio 8.07 483
Composite 8.05 1160
Audio FMOD 8.01 342
Collide 6.45 755
Collide Havok 6.45 755
Gr Material 6.39 36415
VRAM - Composite Tex 5.33 4
Text 3.15 232
VRAM - Gr Texture 2.38 6
Art Assets 1.28 109

--> Memory Category Usage (Exclusive) <--
[Category] [Size(MB)] [Count]
Content 177.76 24507
VRAM - Gr Postproc 102.99 18
Dictionary 80.03 85
VRAM - DDI Shader 65.47 36407
Uncategorized 62.46 123420
Archive 22.66 39
Composite 8.05 1160
Audio FMOD 8.01 342
Collide Havok 6.45 755
Gr Material 6.39 36415
VRAM - Composite Tex 5.33 4
Game 4.50 28730
Text 3.15 232
Gr 3.00 22
VRAM - Gr Texture 2.38 6
File Service 1.24 12
Uncategorized Tex 0.99 23
Game Animation 0.77 49314
Gr Umbra 0.55 11
Packfile 0.38 111
UI Textures 0.28 76
Gr Model 0.27 9
Collections 0.16 600
Event 0.13 6

--> DllList <--
D:\jeux\Guild Wars 2\Gw2-64.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
C:\WINDOWS\System32\KERNEL32.DLL
C:\WINDOWS\System32\KERNELBASE.dll
C:\WINDOWS\System32\USER32.dll
C:\WINDOWS\System32\win32u.dll
C:\WINDOWS\System32\GDI32.dll
C:\WINDOWS\System32\gdi32full.dll
C:\WINDOWS\System32\msvcp_win.dll
C:\WINDOWS\System32\ucrtbase.dll
C:\WINDOWS\System32\ADVAPI32.dll
C:\WINDOWS\System32\msvcrt.dll
C:\WINDOWS\System32\sechost.dll
C:\WINDOWS\System32\RPCRT4.dll
C:\WINDOWS\System32\WS2_32.dll
C:\WINDOWS\System32\WINTRUST.dll
C:\WINDOWS\System32\MSASN1.dll
C:\WINDOWS\System32\CRYPT32.dll
C:\WINDOWS\System32\PSAPI.DLL
C:\WINDOWS\SYSTEM32\VERSION.dll
C:\WINDOWS\SYSTEM32\WTSAPI32.dll
C:\WINDOWS\System32\ole32.dll
C:\WINDOWS\System32\combase.dll
C:\WINDOWS\SYSTEM32\WINMM.dll
C:\WINDOWS\System32\bcryptPrimitives.dll
C:\WINDOWS\System32\OLEAUT32.dll
C:\WINDOWS\System32\SHELL32.dll
C:\WINDOWS\SYSTEM32\WINMMBASE.dll
C:\WINDOWS\System32\cfgmgr32.dll
C:\WINDOWS\System32\shcore.dll
C:\WINDOWS\System32\windows.storage.dll
C:\WINDOWS\System32\shlwapi.dll
C:\WINDOWS\System32\kernel.appcore.dll
C:\WINDOWS\System32\powrprof.dll
C:\WINDOWS\System32\profapi.dll
C:\WINDOWS\System32\USP10.dll
C:\WINDOWS\SYSTEM32\MSACM32.dll
C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15063.608_none_56f0266b425534e9\gdiplus.dll
C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.15063.413_none_0e0f5dcc67adff4e\COMCTL32.dll
C:\WINDOWS\SYSTEM32\MSIMG32.dll
C:\WINDOWS\SYSTEM32\Secur32.dll
C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
C:\WINDOWS\SYSTEM32\SSPICLI.DLL
C:\WINDOWS\System32\IMM32.DLL
C:\WINDOWS\SYSTEM32\dbghelp.dll
C:\WINDOWS\system32\uxtheme.dll
C:\WINDOWS\System32\imagehlp.dll
C:\WINDOWS\SYSTEM32\CRYPTSP.dll
C:\WINDOWS\system32\rsaenh.dll
C:\WINDOWS\SYSTEM32\bcrypt.dll
C:\WINDOWS\System32\clbcatq.dll
C:\WINDOWS\SYSTEM32\ntmarta.dll
C:\WINDOWS\System32\MSCTF.dll
C:\WINDOWS\system32\dwmapi.dll
C:\WINDOWS\system32\napinsp.dll
C:\WINDOWS\system32\pnrpnsp.dll
C:\WINDOWS\system32\NLAapi.dll
C:\WINDOWS\System32\mswsock.dll
C:\WINDOWS\SYSTEM32\DNSAPI.dll
C:\WINDOWS\System32\NSI.dll
C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
C:\WINDOWS\System32\winrnr.dll
C:\WINDOWS\System32\fwpuclnt.dll
C:\Windows\System32\rasadhlp.dll
C:\WINDOWS\System32\TextInputFramework.dll
C:\WINDOWS\System32\CoreUIComponents.dll
C:\WINDOWS\System32\CoreMessaging.dll
C:\WINDOWS\SYSTEM32\wintypes.dll
C:\WINDOWS\SYSTEM32\usermgrcli.dll
C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
C:\WINDOWS\system32\explorerframe.dll
D:\jeux\Guild Wars 2\bin64\CoherentUI64.dll
C:\WINDOWS\SYSTEM32\d3d9.dll
C:\WINDOWS\SYSTEM32\gpapi.dll
C:\Windows\System32\cryptnet.dll
C:\WINDOWS\SYSTEM32\WINNSI.DLL
C:\WINDOWS\SYSTEM32\DPAPI.dll
C:\WINDOWS\SYSTEM32\PROPSYS.dll
C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
C:\WINDOWS\SYSTEM32\urlmon.dll
C:\WINDOWS\SYSTEM32\iertutil.dll
C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll
C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.15063.483_none_26002d27e7c744a2\comctl32.dll
C:\WINDOWS\SYSTEM32\edputil.dll
C:\WINDOWS\SYSTEM32\MLANG.dll
C:\WINDOWS\SYSTEM32\WININET.dll
C:\WINDOWS\system32\apphelp.dll
C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll
C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvd3dumx.dll
C:\WINDOWS\SYSTEM32\nvapi64.dll
C:\WINDOWS\System32\SETUPAPI.dll
C:\WINDOWS\SYSTEM32\dxgi.dll
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll
C:\WINDOWS\SYSTEM32\DEVOBJ.dll
C:\WINDOWS\SYSTEM32\WINSTA.dll
C:\WINDOWS\System32\MMDevApi.dll
C:\WINDOWS\SYSTEM32\wdmaud.drv
C:\WINDOWS\SYSTEM32\ksuser.dll
C:\WINDOWS\SYSTEM32\AVRT.dll
C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
C:\WINDOWS\SYSTEM32\msacm32.drv
C:\WINDOWS\SYSTEM32\midimap.dll

--> Game Context <--
MapId: 0
Flags: 0x241
ElapsedTime: 00:00:34

--> World State <--

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.15063.250 (64/32-bit compatible)]

--> Thread 0x22d4 <--

--> Trace <--
Pc Rt : Args
00007ff7879ea386 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e7599 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e7fe0 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e5d87 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e5e4f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e5be2 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e58b1 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e84b4 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879e8252 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7885d3c87 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787e01085 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787dff058 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787c9c783 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787c9b411 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff78860354f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7885ead3a 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7885ebe94 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787c8775b 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787c87e0c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7886039c6 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7886038fb 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff788603809 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff788603a18 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787c2b910 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787c2aaea 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff787c28d92 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7877e4827 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879d36ce 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879d18ae 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879d1529 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879d2c8f 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7879d0f2c 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff7877fb441 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ff78798a439 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ffdd0462774 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000
00007ffdd2ce0d51 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000

--> Thread registers <--
rax=00007ff788f63280 rbx=0000024cd1c04408 rcx=0000000048d633b8
rdx=0000024ca992b4f2 rsi=0000024ceb79ade8 rdi=0000024cb96052c0
rip=00007ff7879ea386 rsp=00000061f97fec30 rbp=0000024cb9605300
r8=0000000000000002 r9=0000024cc8561c06 r10=00007ff788f63270
r11=0000000000000002 r12=00000000000000c0 r13=000007fffffe03ff
r14=0000000000000002 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010287

rax-32 00007FF788F63260 0000000300000002 0000000247988080 0000000300000004 0000000247988080
rax +0 00007FF788F63280 0000000000000006 0000000248d633b8 0000000100000006 0000000151b73700
rax+32 00007FF788F632A0 0000000300000003 000000025eaf9055 0000000300000004 0000000266ddf346
rbx-32 0000024CD1C043E8 008b011000000000 00007ff7885f3270 0000024cf3b3ee80 0000024cd1c04408
rbx +0 0000024CD1C04408 0000000000000001 0000024ca992b4f0 0000000200000005 0000000000000080
rbx+32 0000024CD1C04428 0000000000000001 0000024cc8561c00 0000000b00000012 0000000000000080
rdx-32 0000024CA992B4D2 8e87000000000000 000096028900230f b4e0000000000000 003800000110a992
rdx +0 0000024CA992B4F2 0000015001010030 0000000000003f00 8e9a000000000000 000090028a002308
rdx+32 0000024CA992B512 b510000000000000 810100000110a992 0000015001014474 0000000000000000
r9-32 0000024CC8561BE2 c4740003acc40003 acf08c03eae82d05 ad180003ad100003 0003000001100003
r9 +0 0000024CC8561C02 0070005b00300038 005d00720075006c ad94000300000001 ada40003ad9c0003
r9+32 0000024CC8561C22 c4080003adc00003 adec9003ebd02d79 adfc0003adf40003 4488000001100003

--> Code <--
00007ff7879ea366 8b074983 c102488b cee84cf6 ffffe91c ..I...H...L..... 00007ff7879ea376 05000048 8b47188b 480881f9 f22c2d78 ...H.G..H....,-x
00007ff7879ea386 0fc78201 00000f84 04010000 81f9b021 ...............! 00007ff7879ea396 fb450f84 cb000000 81f90037 b7517439 .E.........7.Qt9
00007ff7879ea3a6 81f912f7 d5690f85 77040000 8b531448 .....i..w....S.H 00007ff7879ea3b6 8bcbffc2 e841f7df ff8b4b14 488b4308 .....A....K.H.C.

--> Stack <--
00000061f97fec30 0000024ceb79ade8 000007fffffe03ff 0000024cd1c04408 0000024cd1c043f0 ..y.L............D..L....C..L... 00000061f97fec50 0000024cd1c04408 0000024ceb79aae0 0000000000000000 0000024cd1c043f0 .D..L.....y.L............C..L...
00000061f97fec70 0000024ca2c1e580 00007ff7879e7599 0000024cd1c04408 0000024ceb79aae0 ....L....u.......D..L.....y.L... 00000061f97fec90 0000024cd1c043f0 0000024ca992b4f0 0000024c00000000 0000024ceb79aae0 .C..L.......L.......L.....y.L...
00000061f97fecb0 0000024cd1c04428 0000000000000000 0000024cc8561c16 00007ff7879ebdfb (D..L.............V.L........... 00000061f97fecd0 0000024ceb79aae0 0000024cd1c043f0 0000000000000001 0000024ca992b4fa ..y.L....C..L...............L...
00000061f97fecf0 0000933000fb5013 00007ff7879ee583 0000000000000001 000000000000c274 .P..0...................t....... 00000061f97fed10 0000024cd1c04428 0000000000000000 0000000000000000 00007ff7879e7fe0 (D..L...........................
00000061f97fed30 0000024cc8561c16 0000024ceb79ad20 0000000000000000 000000000000c274 ..V.L... .y.L...........t....... 00000061f97fed50 0000024cd1c04428 0000024ceb79ad20 0000024cd232f4d0 0000000000000000 (D..L... .y.L.....2.L...........
00000061f97fed70 0000024ceb79aae0 0000000000000001 0000024ceb79ae18 0000000000000002 ..y.L.............y.L........... 00000061f97fed90 000000000000c274 00007ff7879e5d87 0000024cc5f77838 000000000000c274 t........]......8x..L...t.......
00000061f97fedb0 0000024cc5f776e8 0000000000000000 000000000000c274 00007ff7879e5e4f .v..L...........t.......O^...... 00000061f97fedd0 0000024cd194fc20 00007ff788abf218 0000024cd232f4d0 000000000000fa8e ...L.............2.L...........
00000061f97fedf0 0000024cd232f4c0 00007ff7879e5be2 000000000000c274 0000000000000001 ..2.L....[......t............... 00000061f97fee10 000000000000c400 00007ff7879ec31a 00007ff788abf218 0000000000000291 ................................
00000061f97fee30 0000024c00000000 00007ff700000000 0000000000000002 0000000000000020 ....L................... ....... 00000061f97fee50 0000000000000000 0000000000000000 0000024cd232f4c0 00007ff7879e58b1 ..................2.L....X......
00000061f97fee70 0000000000000002 0000000000000001 0000024ceb79ae18 0000000000000000 ..................y.L........... 00000061f97fee90 0000000000000001 00007ff7879e84b4 0000024cd1c053b0 0000000000000001 .................S..L...........
00000061f97feeb0 0000024ca2c1e584 0000024ceb79aae0 0000024ca992b520 00007ff7885f3270 ....L.....y.L... ...L...p2_..... 00000061f97feed0 0000024cd1c04cf0 00007ff7879e8252 0000024cd1c053b0 0000024cf3b46680 .L..L...R........S..L....f..L...
00000061f97feef0 0000024cd1f319d0 0000024ceb79ad60 0000024c00000001 00007ff7879e4d84 ....L....y.L.......L....M......
00000061f97fef10 0000024ca992b52a 00007ff7885f3270 0000000000000001 0000000000000000 *...L...p2_..................... 00000061f97fef30 0000000000000005 00007ff7885d3c87 0000024cd1f319d0 0000024cd1f319d0 .........<].........L.......L...
00000061f97fef50 0000024ca992b520 0000024cd1f319d0 00000061f97fefe0 00007ff787e01085 ...L.......L.......a........... 00000061f97fef70 0000024cd1f319d0 0000024ccf6f5180 0000000000000000 0000000000000000 ....L....Qo.L...................
00000061f97fef90 0000024ca65395a0 0000000000000001 0000000000000001 00007ff787dff058 ..S.L...................X....... 00000061f97fefb0 0000024cd0c8ff70 0000000000000000 0000000000000000 00007ff7877f9237 p...L...................7.......
00000061f97fefd0 00000061f97ff218 0000024c9c07c0c0 0000009f00000000 e211bd099be4787e ....a.......L...........~x...... 00000061f97feff0 b6b102a11e44d1bc 0061007400690054 002000610069006e 00690061006c0043 ..D.....T.i.t.a.n.i.a. .C.l.a.i.
00000061f97ff010 006d0061006c0072 0000000000000065 00000150fe00320b 7f38837e`0000a704 r.l.a.m.e........2..P.......~.8.

--> DirectX Device Info <--
VendorId = 0x10de
DeviceId = 0x1c03
Version = 23.21.0013.8813
Description = NVIDIA GeForce GTX 1060 6GB
Compat = 0x00100000
VidMem = 2048 MB

Un petit coup de pouce ?

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