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XIII.9523

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Messages posté(s) par XIII.9523

    Problème de connection

    dans Problèmes de compte et assistance technique

    Posté(e)

    Il y a 15 heures, Axis.3206 a dit :

    Tu devrais essayer ma méthode si cela fonctionne ^^ ça a fonctionné pour certains (dont moi) donc y a pas de raison.
    C'est plus haut dans la conversation 😉

    Excuse moi de te déranger Axis, mais dans ma fenêtre de compatibilité, on ne me propose pas de faire de lancement de test, je suis sous windows 7, aurais tu une idée à me proposer?

     

    • J'aime 1

    Crach au lancement

    dans Problèmes de compte et assistance technique

    Posté(e)

       Bonjour à tous, depuis la dernière maj, le jeux plante au lancement une fois l'identification du compte terminé.

    Un message d'erreur arrive en me disant qu'une erreur grave s'est produite qui empêche l’exécution du programme.

    Voici le détails de l'erreur:

     

    *--> Crash <--*
    Assertion: m_refCount
    File: D:\Perforce\Live\NAEU\v2\Code\Arena\Services\Handle\Handle.h(81)
    App: Gw2-64.exe
    Pid: 5352
    BaseAddr: 000000013F220000
    ProgramId: 101
    Build: 121713
    When: 2021-11-11T07:31:39Z 2021-11-11T08:31:39+01:00
    Uptime:   0 days  0:00:32
    Flags: 0
    DumpFile: Crash.dmp

    *--> System <--*
    Name: 056d2131
    IpAddr: 192.168.1.44
    Processors: 8 [GenuineIntel:6:12:3]
    OSVersion: Windows 6.1 (64 bit)

    *--> System Memory <--*
    Physical:  4334MB/ 8140MB  53%
    Paged:    11532MB/16279MB  70%
    Virtual:  8387531MB/8388607MB  99%
    Load: 46%
    CommitTotal:   4747MB
    CommitLimit:  16279MB
    CommitPeak:    4938MB
    SystemCache:   2836MB
    HandleCount:  36053
    ProcessCount:    71
    ThreadCount:   1546

    *--> Process Memory <--*
    Private:          770MB
    WorkingSet:       652MB
    PeakWorkingSet:   656MB
    PageFaults:    790597

    *--> Memory Category Usage (Inclusive) <--*
    [Category]                 [Size(MB)]  [Count]     
    Root                       516.47      306992      
    Programmer Data            404.03      166276      
    Game                       264.68      133643      
    Content                    239.94      31150       
    VRAM                       189.73      26868       
    Collections                86.56       1367        
    Dictionary                 86.10       130         
    VRAM - Gr Postproc         79.39       20          
    Uncategorized              76.85       139688      
    VRAM - DDI Shader          44.31       25262       
    I/O                        30.75       548         
    VRAM - DirectX Geo Buffers 30.56       1520        
    Archive                    29.44       38          
    Art Assets                 29.14       273         
    VRAM - Composite Tex       26.67       20          
    Composite Models           18.35       63          
    Character Models           18.35       63          
    Composite Tex              18.22       50          
    Composite Tex Pool         18.17       49          
    Engine                     17.50       29859       
    Composite                  13.35       2043        
    Cinema Models              9.47        40          
    Cinema Tex                 9.44        32          
    Gr                         8.99        27911       

    *--> Memory Category Usage (Exclusive) <--*
    [Category]                 [Size(MB)]  [Count]     
    Content                    239.94      31150       
    Dictionary                 86.10       130         
    VRAM - Gr Postproc         79.39       20          
    Uncategorized              76.85       139688      
    VRAM - DDI Shader          44.31       25262       
    VRAM - DirectX Geo Buffers 30.56       1520        
    Archive                    29.44       38          
    VRAM - Composite Tex       26.67       20          
    Composite Tex Pool         18.17       49          
    Composite                  13.35       2043        
    Cinema Tex                 9.44        32          
    Audio FMOD                 8.07        351         
    Collide Havok              6.45        755         
    Game                       5.35        34092       
    Text                       4.93        375         
    Gr Material                4.64        25527       
    Debugging                  4.00        2           
    VRAM - Gr Texture          3.78        23          
    Gr                         3.02        72          
    VRAM - Cinema Tex          2.44        13          
    VRAM - Uncategorized       1.25        2           
    File Service               1.24        12          
    Game Animation             1.10        65975       
    VRAM - Instance Buffers    1.00        1           

    *--> DllList <--*
    000000013F220000 - H:\Guild Wars 2\Gw2-64.exe
    00000000777C0000 - C:\Windows\SYSTEM32\ntdll.dll
    000007FEDC590000 - C:\Program Files\AVAST Software\Avast\aswhook.dll
    00000000775A0000 - C:\Windows\system32\kernel32.dll
    000007FEFD340000 - C:\Windows\system32\KERNELBASE.dll
    00000000776C0000 - C:\Windows\system32\USER32.dll
    000007FEFECD0000 - C:\Windows\system32\GDI32.dll
    000007FEFF090000 - C:\Windows\system32\LPK.dll
    000007FEFF420000 - C:\Windows\system32\USP10.dll
    000007FEFF4F0000 - C:\Windows\system32\msvcrt.dll
    000007FEFF7F0000 - C:\Windows\system32\ADVAPI32.dll
    000007FEFEBE0000 - C:\Windows\SYSTEM32\sechost.dll
    000007FEFEF40000 - C:\Windows\system32\RPCRT4.dll
    000007FEFC3F0000 - C:\Windows\system32\VERSION.dll
    000007FEFF6B0000 - C:\Windows\system32\WS2_32.dll
    000007FEFF700000 - C:\Windows\system32\NSI.dll
    000007FEFAF50000 - C:\Windows\system32\WTSAPI32.dll
    000007FEF25F0000 - C:\Windows\system32\WINMM.dll
    000007FEFD470000 - C:\Windows\system32\WINTRUST.dll
    000007FEFD530000 - C:\Windows\system32\CRYPT32.dll
    000007FEFD310000 - C:\Windows\system32\MSASN1.dll
    0000000077960000 - C:\Windows\system32\PSAPI.DLL
    000007FEFED40000 - C:\Windows\system32\ole32.dll
    000007FEFF340000 - C:\Windows\system32\OLEAUT32.dll
    000007FEFD6D0000 - C:\Windows\system32\SHELL32.dll
    000007FEFF630000 - C:\Windows\system32\SHLWAPI.dll
    000007FEF01C0000 - C:\Windows\system32\MSACM32.dll
    000007FEFB6C0000 - C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.24542_none_1459e0f08b91b367\gdiplus.dll
    000007FEF96D0000 - C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_a4d981ff711297b6\COMCTL32.dll
    000007FEFA580000 - C:\Windows\system32\MSIMG32.dll
    000007FEFCF20000 - C:\Windows\system32\Secur32.dll
    000007FEFD0E0000 - C:\Windows\system32\SSPICLI.DLL
    000007FEFEC00000 - C:\Windows\system32\IMM32.DLL
    000007FEFF0A0000 - C:\Windows\system32\MSCTF.dll
    000007FEFAF40000 - C:\Windows\system32\api-ms-win-core-synch-l1-2-0.DLL
    000007FEFD1B0000 - C:\Windows\system32\cryptbase.dll
    000007FEFAD60000 - C:\Windows\system32\dbghelp.dll
    000007FEFD320000 - C:\Windows\system32\profapi.dll
    000007FEFB8E0000 - C:\Windows\system32\uxtheme.dll
    000007FEFEC30000 - C:\Windows\system32\CLBCatQ.DLL
    000007FEFAC80000 - C:\Windows\system32\samcli.dll
    000007FEFC0B0000 - C:\Windows\system32\SAMLIB.dll
    000007FEFACC0000 - C:\Windows\system32\netutils.dll
    000007FEFB4A0000 - C:\Windows\system32\ntmarta.dll
    000007FEFF710000 - C:\Windows\system32\WLDAP32.dll
    000007FEFA640000 - C:\Windows\system32\NLAapi.dll
    000007FEF3DF0000 - C:\Windows\system32\napinsp.dll
    000007FEF3DB0000 - C:\Windows\system32\pnrpnsp.dll
    000007FEFCA50000 - C:\Windows\System32\mswsock.dll
    000007FEFC8D0000 - C:\Windows\system32\DNSAPI.dll
    000007FEF71B0000 - C:\Windows\System32\winrnr.dll
    000007FEFA530000 - C:\Windows\system32\IPHLPAPI.DLL
    000007FEFA520000 - C:\Windows\system32\WINNSI.DLL
    000007FEFA3B0000 - C:\Windows\System32\fwpuclnt.dll
    000007FEF36C0000 - C:\Windows\system32\rasadhlp.dll
    000007FEFB330000 - C:\Windows\system32\WindowsCodecs.dll
    000007FEFCA40000 - C:\Windows\System32\wship6.dll
    000007FEFC4C0000 - C:\Windows\System32\wshtcpip.dll
    000007FEF5A20000 - H:\Guild Wars 2\bin64\CoherentUI64.dll
    000007FEF1C30000 - C:\Windows\system32\d3d9.dll
    000007FEF1BE0000 - C:\Windows\system32\d3d8thk.dll
    000007FEFB510000 - C:\Windows\system32\dwmapi.dll
    000007FEFCAB0000 - C:\Windows\system32\CRYPTSP.dll
    000007FEFC7B0000 - C:\Windows\system32\rsaenh.dll
    000007FEFF070000 - C:\Windows\system32\imagehlp.dll
    000007FEFCC80000 - C:\Windows\system32\ncrypt.dll
    000007FEFCC50000 - C:\Windows\system32\bcrypt.dll
    000007FEFCBC0000 - C:\Windows\system32\bcryptprimitives.dll
    000007FEFD4C0000 - C:\Windows\system32\USERENV.dll
    000007FEFC5B0000 - C:\Windows\system32\GPAPI.dll
    000007FEF0400000 - C:\Windows\system32\cryptnet.dll
    000007FEF74B0000 - C:\Windows\system32\SensApi.dll
    000007FEFD110000 - C:\Windows\system32\apphelp.dll
    000007FEEB2C0000 - C:\Windows\system32\aticfx64.dll
    000007FEF4CF0000 - C:\Windows\system32\atiu9p64.dll
    000007FEE0430000 - C:\Windows\system32\atiumd64.dll
    000000006DB00000 - C:\Windows\system32\atiumd6a.dll
    000007FEFC170000 - C:\Windows\system32\POWRPROF.dll
    000007FEFF8D0000 - C:\Windows\system32\SETUPAPI.dll
    000007FEFD4F0000 - C:\Windows\system32\CFGMGR32.dll
    000007FEFD6B0000 - C:\Windows\system32\DEVOBJ.dll
    000007FEF5790000 - C:\Users\joseph\AppData\Local\Temp\D460E7C2-48D4-4574-B11F-85B926645317\amd_ags_x64.dll
    000007FEF0250000 - C:\Windows\system32\atiadlxx.dll
    000007FEFBF70000 - C:\Windows\system32\PROPSYS.dll
    000007FEFD260000 - C:\Windows\system32\RpcRtRemote.dll
    000007FEF59C0000 - C:\Windows\system32\winbrand.dll
    000007FEF24C0000 - C:\Windows\system32\dsound.dll
    000007FEFD170000 - C:\Windows\system32\WINSTA.dll
    000007FEFC120000 - C:\Windows\System32\MMDevApi.dll
    000007FEF0510000 - C:\Windows\system32\wdmaud.drv
    0000000073610000 - C:\Windows\system32\ksuser.dll
    000007FEFBE30000 - C:\Windows\system32\AVRT.dll
    000007FEF1F50000 - C:\Windows\system32\AUDIOSES.DLL
    000007FEF01E0000 - C:\Windows\system32\msacm32.drv
    000007FEF01A0000 - C:\Windows\system32\midimap.dll
    000007FEEDFD0000 - C:\Windows\system32\mscms.dll
    000007FEF56F0000 - C:\Windows\system32\icm32.dll

    *--> Game Context <--*
    MapId: 0
    Flags: 0x241
    ElapsedTime: 00:00:32

    *--> World State <--*
    <WorldState BufferCapacity="0" BufferUsed="0" DrawCalls="24" Fps="1" EffectLights="0" Lights="0" Materials="1" Particles="0" Submodels="24" TextureLoadsPending="81" TextureMemory="0" Triangles="50" VerticesSoftwareTransformed="0" VideoMemoryTotal="0" />

    [DbgHelp.dll is C:\Windows\system32\dbghelp.dll]
    [DbgHelp.dll version 6.1.7601.17514 (64/32-bit compatible)]

    *--> ClientContextThreadProc Thread 0x12fc <--*

    *--> Trace <--*
    Pc                Rt                : Args
    00000001`3f2f932c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f301d16 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f300f2a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`400d381e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f69a84a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f692fa2 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f54ba59 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f549dc0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f549a48 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f54ae37 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f54af06 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f5491c5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f2ef55d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000001`3f4fb188 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000000`775b556d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
    00000000`7781372d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

    *--> Thread registers <--*
    rax=0000000000000001 rbx=00000001407ecc00 rcx=000000000563ef30
    rdx=00000001407ecc00 rsi=0000000000000051 rdi=00000001407ecc40
    rip=000000013f2f92cd rsp=000000000563eed0 rbp=00000000000000d5
     r8=0000000000000051  r9=0000000000000015 r10=0000000000000000
    r11=bfbe191fffff0000 r12=0000000000000000 r13=0000000000000002
    r14=00000000000001f4 r15=00000000000001f4
    cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

    rbx-32 00000001407ECBE0  00670065`0070006d 006f006d`00750073 006c006c`0064002e 00000000`00000000
    rbx +0 00000001407ECC00  6f667265`505c3a44 6576694c`5c656372 32765c55`45414e5c 72415c65`646f435c
    rbx+32 00000001407ECC20  76726553`5c616e65 6e61485c`73656369 646e6148`5c656c64 00000000`682e656c
    rcx-32 000000000563EF10  00000001`3f2f92cd 00000000`0563eed0 00000000`000000d5 00000001`400b1624
    rcx +0 000000000563EF30  00000000`0563f080 00000000`0563f100 00000000`00000010 00000001`400b7d88
    rcx+32 000000000563EF50  00000000`0000007f 00000000`ffffffff 00009fbf`0010000f 0053002b`002b0033
    rdx-32 00000001407ECBE0  00670065`0070006d 006f006d`00750073 006c006c`0064002e 00000000`00000000
    rdx +0 00000001407ECC00  6f667265`505c3a44 6576694c`5c656372 32765c55`45414e5c 72415c65`646f435c
    rdx+32 00000001407ECC20  76726553`5c616e65 6e61485c`73656369 646e6148`5c656c64 00000000`682e656c

    *--> Code <--*
    00000001`3f2f92ad  488bf941 8bf0488d 0da63c11 02488bda H..A..H...<..H..
    00000001`3f2f92bd  e8de5dfe ff488d4c 2460ff15 5b604e01 ..]..H.L$`..[`N.
    00000001`3f2f92cd  488b8424 58010000 4c8d0584 954f0148 H..$X...L....O.H
    00000001`3f2f92dd  89442440 4885db48 8b8424f8 00000044 .D$@H..H..$....D
    00000001`3f2f92ed  8bce4889 4424484c 0f45c348 8b842400 ..H.D$HL.E.H..$.
    00000001`3f2f92fd  01000048 8bd74889 44245033 c9488d44 ...H..H.D$P3.H.D

    *--> Stack <--*
    00000000`0563eed0  00000000`00000010 00000000`0563ef58 00000000`00000000 00000000`00000000 ........X.c.....................
    00000000`0563eef0  00000000`0563ef10 00000000`0563ef30 00000000`00000000 00000000`0563f088 ..c.....0.c...............c.....
    00000000`0563ef10  00000001`3f2f92cd 00000000`0563eed0 00000000`000000d5 00000001`400b1624 ../?......c.............$..@....
    00000000`0563ef30  00000000`0563f080 00000000`0563f100 00000000`00000010 00000001`400b7d88 ..c.......c..............}.@....
    00000000`0563ef50  00000000`0000007f 00000000`ffffffff 00009fbf`0010000f 0053002b`002b0033 ........................3.+.+.S.
    00000000`0563ef70  00000202`002b002b 00000000`00000010 00000000`ffffffff 00000000`00000010 +.+.............................
    00000000`0563ef90  00000000`0563efc0 00000000`00000000 00000000`00000001 00000000`00000001 ..c.............................
    00000000`0563efb0  00000000`0563ef30 00000001`407ecc00 00000001`407ecc00 00000000`0563eed0 0.c.......~@......~@......c.....
    00000000`0563efd0  00000000`000000d5 00000000`00000051 00000001`407ecc40 00000000`00000051 ........Q.......@.~@....Q.......
    00000000`0563eff0  00000000`00000015 00000000`00000000 bfbe191f`ffff0000 00000000`00000000 ................................
    00000000`0563f010  00000000`00000002 00000000`000001f4 00000000`000001f4 00000001`3f2f92cd ........................../?....
    00000000`0563f030  00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00009fbf ................................
    00000000`0563f050  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
    00000000`0563f070  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
    00000000`0563f090  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
    00000000`0563f0b0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
    00000000`0563f0d0  00000000`00000000 00000000`00000000 00000000`416a6000 00000000`00000000 .................`jA............
    00000000`0563f0f0  00000000`476a6000 00000000`00000000 00000000`00000000 00000000`00000000 .`jG............................
    00000000`0563f110  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
    00000000`0563f130  00000000`476a6000 00000000`00000000 00000000`416a6000 00000000`00000000 .`jG.............`jA............
    00000000`0563f150  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
    00000000`0563f170  00000000`00000000 00000000`00000000 00000000`3f000000 00000000`00000000 ...................?............
    00000000`0563f190  00000000`3efdc28f 00000000`00000000 00000000`00000000 00000000`00000000 ...>............................
    00000000`0563f1b0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
    00000000`0563f1d0  00000000`0563f370 00000001`400ba1c5 00000000`0d6ae5d8 00000000`0563f400 p.c........@......j.......c.....
    00000000`0563f1f0  00000000`0563f270 00000000`00000008 00000000`00000008 00000001`400d8a51 p.c.....................Q..@....
    00000000`0563f210  00000000`0563f370 00000001`400e6136 00000000`000001f4 00000000`0563f400 p.c.....6a.@..............c.....
    00000000`0563f230  00000000`000001f4 00000000`00000000 00000000`0563f370 00000001`400e628c ................p.c......b.@....
    00000000`0563f250  00000000`00000006 00000000`0d6ae5d8 00000000`0563f400 00000000`00000000 ..........j.......c.............
    00000000`0563f270  00000000`0563f370 00000001`400e6136 00000000`00000005 00000001`400e6136 p.c.....6a.@............6a.@....
    00000000`0563f290  00000000`00000013 00000001`3f70a191 00000000`00000018 00000000`0563f400 ..........p?..............c.....
    00000000`0563f2b0  00000000`0563f370 00000000`00000000 00000000`0d6aea98 00000001`3f710283 p.c...............j.......q?....

    *--> DirectX Device Info <--*
    VendorId    = 0x1002
    DeviceId    = 0x67df
    Version     = 21.19.0137.0001
    Description = Radeon (TM) RX 480 Graphics
    Compat      = 0x00000000
    VidMem      = 3759 MB

     

     

    Je ne sais vraiment pas quoi faire ni pourquoi c'est arrivé.

    Merci de m'apporter votre aide.

    • Triste 1
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